Privacy Policy

ICRF is Non-Governmental and Non-profit Organization. All citizens of India can become a member of this organization and can start posting e-petitions, likes, comments, supports etc., for any works to be done by government such as roads, drainage, street lights, water supply, corruption, sanitation, education, health etc.

Each and every e-petition posted on ICRF will get support from millions of people to get it resolved at the earliest. ICRF does not undertake any works on its own but believes in making the government more functional, efficient and accountable towards the country and its citizens.

Generally, all NGO’s work according to its resources and cannot cover the entire nation. But ICRF believes that when the government is meant to work for the citizens and country why should any NGO carry out the same works and thereby make the government a mute spectator.

1. Information we collect

When you sign or create a petition via our platform, an account is created for you; all your activities on are then linked to this account. In the chart below, we've detailed the information we may collect from you, depending on your activities on the platform, and how we obtain this information.

What we collect How we collect it
Your name. We require you to provide a chosen name when you create a account.
Your email address We require you to provide an email address when you create a account.
Your password We require you to enter a password when you create a account.
Your postal address. You may choose to provide your postal address when you create a account. The same is not mandatory to use the service.
Your phone number. You may choose to provide your phone number when you create a account. The same is not mandatory to use the service.
Your city. Providing a city is required to use the service in order to show you local petitions that may be of interest. You can change this information if it is displayed incorrectly.
Your country. Providing a country is required to use the service in order to show you local petitions that may be of interest. This enables us to determine your country. We do not share your information.
Your specific activities on or connected to the ICRF platform. These might include petitions you have started or signed, shared or promoted, or whether you decide to become a ICRF member. When you are signed in or identified as particular ICRF user, your activities on or connected to the ICRF platform are automatically associated with your account.

Our services are not directed to people under the age of sixteen (16), and we do not knowingly collect personal information from them.

2. How we use your information

Here are the ways we might use your information to run our platform, provide our services and serve you better content.

We and our service providers may use your information for our legitimate business interests in providing a petition platform that enables people to connect with issues of interest. Our legitimate business interests are explained below, alongside examples of how your information may be used for these purposes.

Purpose Examples
Providing the functionality of our platform. We engage in these activities to manage our contractual relationship with you.

To send administrative information to you, for example, information regarding our services and changes to our terms, conditions, and policies.

To ensure that our site and apps function properly and are optimised for your computer or device and to store your preferences and settings.

To fulfill your specific requests through the platform. We engage in these activities to manage our relationship with you.

To allow you to create petitions, sign petitions (groups of similar petitions) and to follow their progress.

To allow you to send email messages that you choose to send to your email contacts through our platform, such as to share a petition. By using this feature, you guarantee that you have the right to use and provide us the names and email addresses you submit.

To facilitate the social sharing functionality that you choose to use, such as sharing content and petitions through the platform and other social media platforms like Facebook and Twitter.

Analysis of personal information for business reporting and providing personalized services. We provide personalized services either with your consent or because we have a legitimate interest. To personalize your experience by presenting petitions, campaigns and offers tailored to you based on information we have collected from you.

3. Who may receive your information

Here we outline who may receive your information when it is shared either by you via the platform, or by us.

a.The community

All the information that you post on our platform (such as petitions, reasons for signing a petition, or your posts on the Community message boards) will be visible to other users. If you choose to send messages or connect with others through our platform about petitions you have signed or shared, you disclose your personal information to the recipient of your message. Our platform provides an open forum for communication by users all around the world. We do not monitor, verify, or perform any background check on campaign starters, petition signers, or other users of

Similar to traditional paper petitions, we consider an online petition to be a public expression of support for an issue. Therefore, your name, general geographic location (i.e. city, state, country), and a link to your user profile may be displayed on the landing page for any petition you sign, and on related areas of our platform. This information will be viewable to any visitor, including the media, search engines, and other organisations that provide archival internet activities.

Your first name, last name, city and/or postcode, and the day that you signed will be shared with the person who initiated a petition you have signed.

The petition starter may choose to share your name and general geographic location with the intended decision maker who is the recipient of their petition.

b. Your connected social media platforms

You may share your activities on with friends on other social media sites, for example, sharing a petition you signed on Facebook. To do so, you must connect your account with your social media account. In such case, you authorise us to share information with your social media account provider, and you understand that the use of the information we share will be governed by the social media site’s privacy policy. If you do not want your information shared with other social media users or with your social media account provider, please do not connect your social media account with your account and do not use the social sharing features on the platform. For more details on how you can edit or remove the permissions you have granted to to use information from your social media accounts.

Please note that any information you post or disclose through these services will become public information, and may be available to other users, social media platform users and to the general public. We urge you to be very careful when deciding to disclose any information about yourself via the social sharing features of our platform.

c. Fraud prevention

We may use and disclose the information we collect from and about our users as we believe it to be necessary to investigate, prevent, or respond to suspected illegal or fraudulent activity or to protect the safety, privacy, rights, property of self, our users, or others.

4. Your privacy choices

You can edit your settings and the emails you receive from at any time through our ICRF page. If you want, you can request us for the information we have about your account and even request us to delete the same.

a. Account & email settings

When you sign or create a petition via our platform, an account and user profile page are created for you. Any petitions that you sign will not appear on your user profile by default. Any petitions that you have started and published will appear on your account. We will comply with your request(s) as soon as reasonably practicable.

b. Accessing or deleting your information

If you would like to request to review, correct, update, suppress, or delete personal information that has been previously provided to us by you, you may log in to your account, click on “Settings” and update your profile information. You can also contact our Help Centre via our contact form here and ask us to specify what personal information we have about you and to delete certain personal information about you from our records, or request to receive an electronic copy of your personal information for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law). Please let us know what information you would like us to remove from our databases or otherwise let us know what limitations you would like to put on our use of your personal information. For your protection, we may only implement requests with respect to the personal information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will respond to your requests consistent with applicable law, and we will try to comply with your request as soon as reasonably practicable. Please note that we may need to retain certain information for record keeping purposes and/or to complete any transactions that you began prior to your request. There may also be residual information that will remain within our databases and other records, but such residual information will no longer be tied to your identity. For example, if you created a petition, we will have records that other users signed your petition. If you subsequently ask us to delete your information from our platform and databases, information related to other users cannot be removed and will remain in our records.

c. Social media

You can edit or remove the permissions you have granted to to use information from your social media accounts by using your application privacy settings on your social media account If you have signed in on through Facebook connect, you are likely to have been cookied by Facebook. You can modify or change those cookies through the settings on your Facebook account.

5. Data retention & security

We take a lot of measures to protect your personal information. If you suspect someone else is using your account, let us know by contacting our Help Desk.

We seek to use reasonable organizational, technical, and administrative measures to protect your personal information within our organization from loss, misuse, unauthorized access or disclosure, alteration and/or destruction. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify our Data Protection Team using the contact details listed at the end of this Privacy Policy.

We will retain your Personal Information for as long as needed or permitted in light of the purposes for which it was obtained. The criteria used to determine our retention periods include the length of time we have an ongoing relationship with you and provide our services to you, our legal obligations or whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).

6. Policy updates & contacting us

This policy may change over time. We’ve included our contact information, but the best way to get in touch with us is through our online Help Centre.

We may change this Privacy Policy. Any changes will become effective when we post the revised Privacy Policy on our platform.

We welcome questions, concerns, and feedback about this policy. If you have any suggestions, feel free to let us know by contacting our Help Desk.

You can also write to the following address:

email: is the company responsible for collection, use, and disclosure of your personal information under this Privacy Policy. If you prefer, you may also contact us at our office address.

ICRF, Plot No. 766, Defence Colony, Sainikpuri P.O, Secunderabad, Telangana, India- 500094.


We welcome questions, concerns, and feedback about this policy. If you have any suggestions for us, feel free to let us know by contacting our Help Desk.

You can contact our Help Desk for any data deletion or access requests.

If you have detailed questions about data usage, you may like to contact our Data Protection Team at

Thanks for supporting a change in your community

We can’t wait to see what you’ll change next!

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